Customer Experience Tip #16 - Use Great Design

Design Matters.

This may go without saying...

So this article could stop right here.

Actually, I think it will.

Use Great Design.

Appendix A

I define great design as:

-Taking away until you can't take away any more.

-Simplifying.

-Thinking through every step in your customer's journey.

-For physical spaces, use an interior designer whose taste your customers enjoy.

-For digital products, use a UX designer who has designed for your audience before.

Design Matters.

#customerexperience

#designthinking

#customercentereddesign

#usercentereddesign